The current Single Sign-On (SSO) certificate has expired. If customers have yet to rotate to the new certificate (expiration date of December 21, 2025), they will need to do so to continue the operation of SSO services.
If you are still having difficulty or are unable to log in to the Zoom Web Portal to rotate the certificate, please contact Zoom Support.
Posted Dec 31, 2024 - 16:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 31, 2024 - 15:59 PST
Update
As a reminder, the current Single-Sign-On (SSO) certificate will expire one week from now, on December 31, 2024.
Zoom recommends that customers who do not utilize an IDP that supports dynamic metadata refresh manually update the certificate to the new certificate (Expires on December 21, 2025 UTC) before December 31, 2024.
Zoom will rotate its Single-Sign-On (SSO) certificates on Tuesday, December 31, 2024.
No action is required for customers using an identity provider (IDP) or configuration that supports dynamic metadata refresh, as your IDP will automatically download the latest Zoom certificate and rotate it into your account’s configuration starting Friday, November 22, 2024.
If automatic update is disabled or your IDP does not support automatic certificate rotation, your organization will need to manually rotate the certificate by December 31, 2024. If the certificate has not been rotated by then, your organization will be unable to utilize SSO services until the certificate has been updated.